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Platform capabilities
Four capabilities that turn noise into clarity
Each feature works together to capture, organize, and surface the insights your team needs.
Multi-Channel Integration
Collect feedback from every channel in one place
Your customers talk to you through support tickets, in-app widgets, emails, and API calls — but when that feedback lives in separate tools, patterns disappear and critical signals get buried.
Feedqip funnels every source into a single unified feed. Iframe embeds, API keys, email forwarding, and branded feedback pages all connect in minutes, so your team stops context-switching and starts seeing the full picture.
Automatic Classification
Stop sorting feedback by hand
Manually tagging hundreds of messages a day is slow, inconsistent, and drains your team's energy. Important themes get mislabeled, duplicates pile up, and urgent issues sit unnoticed until it's too late.
Feedqip's AI engine auto-tags every incoming message by product area, sentiment, and urgency the moment it arrives. It learns from your team's corrections, getting sharper over time — so nothing slips through the cracks and your team focuses on decisions, not data entry.
Rising Entities
Top 5 trending topics this week
142 mentions
87 mentions
64 mentions
51 mentions
Sentiment Analysis
Know how your customers really feel
Reading every message to gauge customer mood doesn't scale. Without a clear pulse on sentiment, teams miss emerging frustrations, can't measure the impact of a release, and rely on gut feeling instead of evidence.
Feedqip tracks sentiment in real time across every piece of feedback. Positive, mixed, and negative signals are scored automatically so you can spot drops the day they happen, compare pre- vs. post-release mood, and report to leadership with data — not anecdotes.
Sentiment Pulse
+4.2%7-day sentiment trend
Clarity Scores
Focus on feedback that actually drives action
Not all feedback is created equal. Vague one-liners waste your team's time, while specific, actionable messages get lost in the noise. Without a way to tell them apart, every entry gets the same attention.
Clarity scoring rates every piece of feedback on a ten-point scale so your team instantly sees which messages are crystal-clear and actionable versus which ones need follow-up. Spend less time deciphering and more time building what matters.
Clarity Scores
How actionable is your feedback?
Ready to hear what your customers are really saying?
Start capturing and acting on feedback today. No credit card required.